Consumer Health Data Privacy Policy
Consumer Health Data Privacy Policy
(Effective: February 3, 2026)
This Consumer Health Data Privacy Policy describes how [Your Company/Practice Name] ("we," "us," or "our") collects, uses, discloses, and protects Consumer Health Data as defined under applicable state laws (e.g., Washington's My Health My Data Act). This applies to data not covered by HIPAA (e.g., non-protected health information from website interactions, apps, surveys, or wellness features). For HIPAA-covered information, see our [Notice of Privacy Practices].
What is Consumer Health Data?
Consumer Health Data means personal information linked or reasonably linkable to you that identifies (or could identify) your past, present, or future physical or mental health status. Examples include health conditions, symptoms, treatments, medications, biometrics, or inferences from fitness/wellness data.
Categories of Consumer Health Data We Collect
We may collect:
Information you provide (e.g., symptoms, medical history via forms).
Inferred data (e.g., from telehealth intake or app usage).
Device/app data (e.g., location if relevant to services, but only with consent).
Sources
Directly from you (forms, chats, telehealth visits).
From partners (e.g., pharmacies, integrations—with your consent).
Automatically (e.g., IP for security).
Purposes
Provide and improve telehealth services.
Process prescriptions and care coordination.
Compliance, billing, and analytics (de-identified where possible).
Marketing/communications (only with opt-in consent).
Sharing/Disclosure
We share Consumer Health Data only:
With your affirmative consent (opt-in required for most sharing).
To provide requested services (e.g., to licensed providers, pharmacies).
As required by law or for safety. We do not sell Consumer Health Data.
Your Rights
Depending on your state:
Access, correct, or delete your Consumer Health Data.
Withdraw consent (may limit services).
Opt-out of certain uses/sharing. To exercise rights, contact us at [email/phone] or [form link]. We respond within required timeframes (e.g., 45 days under WA law).
Security
We use reasonable safeguards (encryption, access controls) to protect data.
Changes
We may update this policy—check back or we'll notify you of material changes.
Contact: 1-844-426-9364 | support@terrahealthrx.com